eve UK Mattress Review

Unprecedented good service from this company. I ordered the mattress and after a month realised it was too soft and hurting my back, so I called and was offered a mattress topper, free of charge which arrived a couple of days later. This also didn’t fix the problem, sadly, so I called back and was immediately shipped another, firmer, mattress which was absolutely perfect.They even waited a couple of weeks before arranging pick up of the first one to give me time to decide if I liked it.

Excellent customer service, personal touch with a call back from someone at the company at a time that suited me.
And I must mention the box, which is just so cool. It is emblazoned with cool sleep-related quotes, and a perfect size for my 7-year-old to stuff with cushions and use as a den.She has had this in her room for about 4 months now, since I bought the mattress, and just loves it.

Of course, you won’t buy a mattress for the box, but the mattress itself is just fab. Made ethically with toxin-free products, a gorgeous cheerful yellow trim which makes me smile every time I change the bedding, and, in words of Goldilocks, “just right” in terms of firmness. Holds its shape all night yet also somehow moulds to fit your body for comfort. I have MS and often suffered from night time pain – this has reduced this dramatically.

Super impressed with a wonderful company and product that delivers on its almost unbelievable promises.

Coming from a furniture store value spring mattress, this is like sleeping on a cloud. No noise and plenty forgiving in the first inch or two, which allows my body to be relatively comfortable no matter how I insist on contorting myself in my sleep. Due to the smell from either manufacture or packaging, I would recommend opening the package and letting the mattress air out for a day or two. Better yet, open a window and/or get a fan to put more air over it.

After 10 straight years of waking up every morning with shooting pain all the way down my spine after two failed back surgeries, I thought it was impossible to find a mattress that would relieve even a small percentage of my pain. The California King size of The Eve was too firm for me and I considered a return however Nick offered and subsequently shipped me a softer topper that fits directly on top of the mattress and ever since then I have been pain-free when I wake up in the morning. It’s almost like a dream and I have to remember that I used to wake up in the morning with pain that can bring me to my knees. This mattress is a godsend and anyone with a bad back should absolutely try this mattress. In addition to the product, the team of people are the most kind and generous people I have ever encountered in a company in my life! Thank you Nick and “all my fellow looney tune” friends at The Eve!

Best nights sleep since I received this mattress. Could not be happier with this purchase.

The bed was too soft for me and I ended up returning it. However, I loved the concept of how Eve works and the fantastic customer service. True to their word, I was able to return the bed, hassle-free, at no additional cost. They made it super simple and easy!

I tend to like very firm mattresses, and this one, although probably firmer than many beds, made me feel like I was sinking, and practically rolling off the sides of the bed. Even with such softness, they could use more sturdy “edge seams” that don’t make you feel like you’re going to fall off the edge.

4 stars for great customer service and for what would probably be a great bed for most folks. Just didn’t work for me.

Great bed.

Really unsure about how to leave this review within the Amazon scoring system, as the packaging, delivery and everything about the Eve mattress from a looks perspective was great, it was just the feel that was a bit off for my wife and I.

The material, memory foam, definitely has a connotation with it, and you think it’ll be a lot softer than it turns out to be, but in fact it’s actually a pretty firm mattress. I read some reviews that talked about this and because the positives were outweighing the negatives, we decided to give it a shot. Unfortunately, the mattress just wasn’t comfortable for us. My wife even slept on the couch because she was so uncomfortable halfway through the night.

And it’s a not a knock on the mattress, since choosing one is a very person-specific thing. You do just take a big chance that it will work when you buy one like this without testing it out in person.

Oh and the hassle free return that they talk about in the listing on Amazon, as well as on the Eve site, is not entirely the same. The Eve site policy, where they will send a crew to remove the mattress from your house, you have 100 days trial, doesn’t apply if you buy on Amazon. UPS will come and pick it up free of charge, trial period is 30 days. So, it’s the same, but just a little different for those that want to know.

Absolutely awful. Also note that buying through amazon means 30 day return, not 100 day return. Mattress is terribly hard. Eve sent a mattress pad which did not improve the experience. But by the time you get a pad and try…your 30 days is over. Just a terrible experience all the way around. Buy your mattress in the store, where you can try it out.