CRANBURY, N.J. — In order to achieve true omni-channel retail capabilities and improve operational efficiency, Mattress Firm has chosen Visionet Systems as strategic technology partner.

Visionet has applied its expertise towards integrating Mattress Firm’s existing investments in e-commerce with Microsoft Dynamics AX to produce a centralized information repository that synchronizes all business information across retail channels in near real-time. This has resulted in streamlined e-commerce processing and fulfilment, and a more consistent customer journey.

As a partner of both Microsoft and Demandware, Visionet was the perfect technology provider for this project. “Visionet’s integration solution for Demandware and Dynamics AX has simplified our retail order management,” said Jonathan Sider, CIO at Mattress Firm. “It ensures a single version of the truth, and prevents the proliferation of separate information silos for each sales channel. Automatic synchronization between Dynamics and Demandware has eliminated the need for other error-prone and labor-intensive methods.”

Unifying ERP and e-commerce platforms has led to many strategic benefits. “Maintaining a single data repository lets Mattress Firm implement genuine omni-channel workflows, such as support for in-store or home delivery of products ordered over the phone or online,” said Orryn Sledge, Senior Vice President, Professional Services at Visionet Systems. “Synchronizing Demandware with Dynamics has also improved inventory visibility, and provides consistent product availability irrespective of sales channel. It has also produced a clearer picture of customer loyalty, with cross-channel sales information used to generate analytics for store managers and measure each customer’s lifetime value. These improvements enable smart clienteling and more effective digital marketing, and result in higher customer satisfaction.”

Integration between Demandware and Dynamics was achieved in a quick and cost-effective fashion by using CommerceLink, Visionet’s pre-built e-commerce integration solution, www.visionetsystems.com/solutions/commercelink. Completely linking the two systems has helped Mattress Firm effectively monitor and optimize customer interactions. “Visionet’s CommerceLink solution has helped us achieve visibility into all of our consumer interactions across our multiple online and store channels,” said Tony Miller, Vice President of Enterprise Systems at Mattress Firm. “This was important for us in order to improve our customer engagement, bring merchandising consistency, and streamline fulfilment processes. Visionet’s EdgeAX CommerceLink solution cut through complexities, simplified these business processes, and helped us achieve our objectives across channels.”

About Visionet Systems
Headquartered in Cranbury, NJ, Visionet Systems, Inc. (visionetsystems.com) is a full-service technology consulting and business process outsourcing company that delivers software solutions, services, and technology-led BPO products built on a best-of-breed philosophy to help its customers increase business agility, drive down costs and reduce risk. Visionet has a decades-long track record of successful projects involving omni-channel enablement, e-commerce, ERP and has engineered many high-performance, cost-effective solutions across a wide range of sectors including, retail, banking, insurance, distribution, and manufacturing, with a focus on delivering value and exceeding customer expectations.

About Mattress Firm
Founded in 1986, Houston-based Mattress Firm (mattressfirm.com) is the largest independent multi-brand mattress specialty retailer in the United States and one of the most successful specialty bedding companies in the world, with more than 3,500 company-operated and franchised stores across 49 states, and over $3.5 billion in pro forma sales in 2015. In September 2016, the company was acquired by Steinhoff International for $3.8 billion, and now operates as a subsidiary of Steinhoff. Mattress Firm offers a broad selection of traditional and specialty mattresses, bedding accessories, and other related products from leading manufacturers.

Honest Reviews Ratings
Mattress Comparison Reviews
Company Rating Queen Size Honest Review Customer Reviews
Love & Sleep by Nest Bedding Honest Reviews World-Class Rating $599 Review Customers
Gel Foam Bed Logo Honest Reviews World-Class Rating $649 Unboxing Customers
Brooklyn Bedding Honest Reviews World-Class Rating $750 Unboxing Customers
Honest Reviews World-Class Rating $795 Review Customers
Amore Beds Honest Reviews World-Class Rating $825 Review Customers
Snoozecube Honest Reviews World-Class Rating $849 Unboxing Customers
Luft Mattress Honest Reviews World-Class Rating $850 Review Customers
Nuvanna Honest Reviews World-Class Rating $890 Review Customers
Helix Honest Reviews World-Class Rating $900 Review Customers
Dromma Bed Honest Reviews World-Class Rating $924 Unboxing Customers
Quilbed Honest Reviews World-Class Rating $950 Review Customers
Tomorrow Mattress Honest Reviews World-Class Rating $990 Unboxing Customers
Tuck Mattress Honest Reviews World-Class Rating $990 Unboxing Customers
2920 Sleep Logo Honest Reviews World-Class Rating $995 Unboxing Customers
NovosBed Honest Reviews World-Class Rating $999 Review Customers
Eight Sleep Honest Reviews World-Class Rating $1050 Review Customers
Rem-Fit Sleep 400 Honest Reviews World-Class Rating $1099 Unboxing Customers
Luxi Sleep Honest Reviews World-Class Rating $1099 Review Customers
Rem-Fit Sleep 500 Honest Reviews World-Class Rating $1099 Unboxing Customers
Spoon Mattress Honest Reviews World-Class Rating $1100 Review Customers
Alexander Hybrid Honest Reviews World-Class Rating $1199 Review Customers
Indigo Sleep Honest Reviews World-Class Rating $1245 (Luxury) Unboxing Customers
Big Fig Mattress Honest Reviews World-Class Rating $1499 Unboxing Customers
Sleeping Pure Logo Honest Reviews World-Class Rating $1999 (Ovation) Unboxing Customers
IntelliBed Honest Reviews World-Class Rating $3899 Unboxing Customers
Douglas Mattress Honest Reviews C$799 Unboxing Customers
Chiro Foam Honest Reviews C$990 Unboxing Customers
Bruno Sleep Honest Reviews World-Class Rating £675 Unboxing Customers
Emma Mattress Honest Reviews World-Class Rating £679 Unboxing Customers
eve UK Mattress Honest Reviews World-Class Rating £699 Review Customers
Sunrising Bed Honest Reviews Good Rating $399 Review Customers
PangeaBed Honest Reviews Good Rating $770 Review Customers
eve Mattress Honest Reviews Good Rating $849 Review Customers
Bear Mattress Honest Reviews Good Rating $850 Review Customers
Tango Mattress Honest Reviews Good Rating $899 Unboxing Customers
PONS Mattress Logo Honest Reviews Good Rating $899 Unboxing Customers
Rem-Fit Sleep 300 Honest Reviews Good Rating $899 Unboxing Customers
Leesa Mattress Review Honest Reviews Good Rating $940 Review Customers
iKrema Mattress Honest Reviews Good Rating $1200 Unboxing Customers
Casper Mattress Review Honest Reviews Good Rating $1850 (Wave) Review Customers
Beautyrest Black Honest Reviews Good Rating $2599 Review Customers
Qomfort Mattress Honest Reviews Good Rating $549 Review Customers
Rem-Fit Sleep 200 Honest Reviews Fair Rating $699 Unboxing Customers
Tuft And Needle Review Honest Reviews Fair Rating $750 Review Customers
Live & Sleep Honest Reviews Good Rating $799 Unboxing Customers
Yogabed Review Honest Reviews Fair Rating $849 Review Customers
Cocoon by Sealy Honest Reviews Fair Rating $849 Unboxing Customer
Lull Mattress Review Honest Reviews Fair Rating $850 Review Customers
Casper Mattress Review Honest Reviews Fair Rating $950 Review Customers
Tempurpedic Honest Reviews Fair Rating $4699 Review Customers
Zinus Mattress Honest Reviews Fair Rating $299 Unboxing Customers
Doze Mattress Honest Reviews Fair Rating $750 Coming Soon Customers
Honest Reviews Fair Rating $1099 Review Customers
Nature's Sleep Honest Reviews Fair Rating $2800 Coming Soon Customers
Nectar Sleep New Logo Honest Reviews Poor Rating $795 Review Customers
Purple Mattress Review Honest Reviews Poor Rating $999 Review Customers
Protect-A-Bed Honest Reviews $499 (Bed Bug Proof) Unboxing This Week Customers
eLuxury Supply Honest Reviews TBD Unboxing This Week Customers
Lucid Mattress Honest Reviews $575 (12" Plush) Unboxing Customers
Casper Mattress Review Honest Reviews $600 (Casper Essential) Review Customers
tulo Logo Honest Reviews $650 (Soft) Review Customers
tulo Logo Honest Reviews $650 (Medium) Review Customers
tulo Logo Honest Reviews $650 (Firm) Review Customers
Snuggle-Pedic Mattress Honest Reviews $799 Unboxing This Week Customers
Snuz Mattress Logo Honest Reviews $850 Starting Soon Customers
SleepOvation Honest Reviews $990 Starting Soon Customers
Amanda Sleep Honest Reviews $1099 Starting Soon Customers
Sleeping Pure Logo Honest Reviews $1199 (Applause) - Customers
Sleeping Pure Logo Honest Reviews $1699 (Encore) - Customers
Matrix Mattress Logo Honest Reviews TBD Review Customers
Tanda Mattress Honest Reviews $950 Starting In 30 Days Customers

Media Outreach

Load More By honest mattress reviews
Load More In Industry News
Comments are closed.